FAQs
Need Assistance?
What is SoCrwd? +

A: SoCrwd is a mobile based application that serves as an extension of reality. People can participate in interaction as they would in their daily life.

I signed up for SoCrwd. What do I do now? +
A: You may now create a personal avatar with fully customizable facial features and enter the world of SoCrwd.
How do I get SC coins? +
A: SC coins is an exclusive currency that can only be obtained through completing missions through SoCrwd. Missions as simple as login in daily and more interesting missions coming soon through branded events and or seasonal missions.
How do I get Diamonds? +
A: Our SoCrwd store will be release in the near future , the said diamonds can be purchased through our in-app store .
I don't like the pre-set face, what should I do? +
A: You can use the customize tool and toggle your face feature to your liking .
I accidentally selected the wrong gender, what should I do? +
A: You can change your character's gender from the main setting under my profile .
Can I change my email address? +
A: Yes, you may change it in the My Profile section and verify it through a verification link sent to the new email address.
Can I change my in-app name? +
A:
Don't feel comfortable writing my bio , what should i do?+
A: You may leave it blank.
On which device can I use SoCrwd?+
A: On any device.
How do I change my character's outfit? +
A: In the application, under Style.
My completed missions disappear! What should I do?+
A: Please contact us through our Facebook or Email us at xxxx@xxxx.com
My SC coin is missing, What should I do? +
A: Please contact us through our Facebook or Email us at xxxx@xxxx.com
I can’t host a certain room, why?+
A: Please contact us through our Facebook or Email us at xxxx@xxxx.com
I can't sign up with my social media, what should I do? +
A: Please contact us through our Facebook or Email us at xxxx@xxxx.com
Can I delete my SoCrwd Account? +
A: Yes you may, please contact us through our Facebook or Email us at xxxx@xxxx.com
How do I invite my friends that are not on SoCrwd yet? +
A: There is an Invite button where you are able to share a link to your friends to download SoCrwd.
How do I host my own room on SoCrwd? +
A: You may host your own room by clicking Host under the Virtual Meeting or Virtual Classroom Worlds
How do I add friends on SoCrwd? +
A: You may only add them if they are in the same world as you and by tapping on their Avatar. A menu will appear for you to add them as a friend
Can I set my host world to private ? +
A:Yes , kindly toggle the private when setting up the host world .